Please click here to reset your password.
Enter your email address and an email with a link to change your password will be sent to your address.
Once you have clicked the link and entered your new password, the process will complete.

There are two possibilities.

1 If you are unable to receive the message due to your mailer settings, etc.

【In the case of e-mail address on your computer】

There is a possibility that the email has been sorted into your spam folder or trash, or has been deleted.
Please check your spam folder or trash to see if you have received an email from MediBang.
If you have received the email, please click on the link in the email to complete the registration process.
If you cannot find the email, please set "medibang.com" as your receiving domain and resend the email from the "Confirmation" button in the User Information Page.

【For mobile email addresses】

If you are using a mobile phone, it is possible that your carrier's settings do not allow you to receive emails from non-mobile phones.
Please check the settings on your device, set "medibang.com" as a domain you can receive emails from, and resend the confirmation email from the "Confirmation" button in the User Information Page.

2 If the email address you entered is wrong

There is a possibility that the email address you entered is incorrect.
Please check the email address displayed on the User Information Page and resend the email using the "Confirmation" button.

Click on the "Resend Confirmation Email" button in the User Information Page to send a confirmation email.
Click on the URL in the email sent to your registered email address to complete this registration.

Please chage on User Information Page.

Please change the "Notifications" setting on the User Information Page to "Do not receive".
Depending on the timing of your settings, you may receive several e-mails even if you set the "Do not receive" option. Please be aware of this in advance.

If you wish to withdraw from MediBang, please click "Withdraw from MediBang".
If you withdraw from MediBang, all data related to your submitted and purchased works will be deleted. Please note that there is no data recovery after withdrawal. Also, you will not be able to re-register with the same email address after withdrawal.
If you log in with the email address of the account you withdrew from within two weeks of your withdrawal request, your withdrawal request will be canceled.

You cannot transfer the status of your old account.

If you do not remember creating an account that is registered with your email address, someone else might have used your email address without letting you know.
In this case, there is no way for us to know whether the person who created an account used their own email address or not.
Therefore, we must ask you to delete an account by yourself.
If you don’t know the password for the account, please change it from the link below and cancel the membership.
https://medibang.com/forgetPassword/forgetPasswordForm

Cancel the membership from here.
https://medibang.com/auth/leave/

Please visit the following link to view the list of our services and check if you are currently subscribed to any of them.
https://medibang.com/about/service/

To stop receiving newsletters, you can remove yourself from the mailing list by visiting the link at the bottom of the emails you receive and selecting "unsubscribe" on that page.

Only alphanumeric characters are allowed for passwords. Please confirm that you are not entering any other characters for your password.

You can submit any analog and digital artwork that is drawn by any paint tool.

The maximum file size differs between illustrations and manga.

Illustration

JPG, PNG, PSD, MDP: 30MB

Manga

【PDF】

The maximum file size: 200MB
The maximum pages: 500 Pages

【JPG, PNG,MDP】

The maximum file size: 5MB per a page
The maximum files: total of 500 files

Illustration

Please click "Delete" on ART street TOP>My Page>Your Submissions.

Manga

Please select a manga and click "Delete" on ART street TOP>My Page>Your Submissions
※You cannot delete a submission that was submitted past a contest's due date.

Submissions cannot be replaced. Please resubmit.

1. ① Upload your manga from the "Submit" page.
2. ② After you have finished uploading your manga, go ART street TOP>My Page>Your Submissions and click "Series" in the list of works, and click "Create Series".
3. ③ Enter "Series Title", "Summary", "Language", and other information for the series, and click "Save".
4. ④ Select "Back to Series" in the page, and then click "Edit".
5. ⑤ Select all the submissions you want to add to the series, and click "Save".

Please check if you are using any browser extensions, such as ad blockers.
Add-ons can prevent the Submit (Publish) button from being clicked.
Also, some anti-virus software can restrict JavaScript functions, resulting in the button being disabled.
We apologize for the inconvenience, but please try submitting your work after temporarily disabling extension features or antivirus software.

Comics you post on ART street can be used for commercial purposes.
Please visit the following page to learn more about selling and buying work.
https://medibang.com/help/help/#q_buy

Regarding fan art posts, we, the ART street administration team, would like to ask you to allow us to refrain from clearly stating our position on the rights and wrongs of posting fan art.
We'd appreciate it if you could deduce it from other users' posts.

Permission is granted on the condition that the ART street logo is not removed from each material.
We are not responsible for any problem as a result of using our materials for secondary works.

Your reward will be credited to your MediBang account. Please refer to "How can I get my money after selling something?" in the help page. You can use an account in Japan or a PayPal account.

Yes, you can.

Please refer to "What is Creator Rank?" page.

We want our ambassadors to flourish our service with us by sharing illustrations and videos on social media and helping us take surveys.
※We are not recruiting a new ambassador now.

MediBang official ambassadors don’t get paid.
※We are not recruiting a new ambassador now.

It is not required to post illustrations.
※We are not recruiting a new ambassador now.

Purchased/downloaded ART street material brushes need to be registered on each device, following the instructions after downloading.
Please visit the following link to find out how to register.
https://medibang.com/page/manual/materials_mdp/

We do not currently issue certificates.
We kindly ask you to consider alternative measures, such as taking a photo of My Page.

Basically, you can participate in the contest. However, some contests may have specific entry requirements, so please check the entry requirements for each contest.

Unless the entry requirements for the contest you wish to enter state otherwise, you may submit hand-drawn or paper illustrations. Please scan or take a photo of your drawing and follow the entry instructions for each contest. We do not accept entries by e-mail or post mail.

There are no age restrictions unless specified in the application guidelines for the contest you wish to enter.

As long as it is not specified in the entry guidelines of the contest, it is fine.

You can change it by yourself within the contest entry period. Go to "Submissions", select the work you have submitted by mistake, and change the check mark on the contest entry banner. After that, click "Submit (Public)" for illustrations, or "Publish Latest" for manga.

Please note that entries cannot be replaced. You can change your entry by deleting your entry and resubmitting a new one during the submission period.

Please check the application guidelines of the contest you have already entered and the contes you want to enter. If there is no indication that duplicate entries are not allowed, there is no problem.

No editing or deletion is allowed after the contest application period ends, except for adding tags. Please refer to Article 6.5 of the Contest Rules.
If you wish to delete an entry for unavoidable reasons, please send us the content ID of the entry you wish to delete through the Contact Us form. We will take steps to make it private.

The prize money will be credited to your MediBang account. Please see "How can I get my money after selling something?" on the help page.

MediBang Premium is tied to your MediBang account, so there is no need to newly subscribe for each device. You can use the service on any device by logging in with the account you subscribed to the plan.

Payment is required for the Creative Packs, Filter Packs, and Ad Hiding Add-ons for Android / iPad / iPhone need. (This item is not available for the latest version of the app.)

The maximum size is determined for each platform, and you cannot set more than the maximum size.
PC version: 1000px
iPhone, iPad version: 500px
Android version: 300px

Please refer to the "SettingManual_SETTEI_MANYUARU.pdf" enclosed in your pack for instructions on how to register your brushes in MediBang Paint for each device.

Your existing data will remain same.

You can navigate from the share button of each work displayed in "My Gallery" < "Device".

It is possible to use the service itself, but we ask that you let us know. Please contact us from the Contact Page when you use this service.

Yes, you can use Cloud's free materials for commercial purposes.

With the launch of MediBang Premium service on 9/2/2021, the maximum capacity of cloud storage has been decided.
If you open your cloud work with maximized cloud storage and a MediBang Paint without Premium, an error message saying "You do not have write access to this image" will open with all layers merged together in a read-only file.

After you update your app to the latest version and subscribe to MediBang Premium to add more cloud storage space, you will be able to open your work as before.
For more information on the MediBang Premium service,
please visit https://medibang.com/medibangPremium/.

With the launch of MediBang Premium service on 9/2/2021, the maximum capacity of cloud storage has been decided.
If you open your cloud work with maximized cloud storage and a MediBang Paint without Premium, an error message saying "You do not have write access to this image" will open with all layers merged together in a read-only file.

After you update your app to the latest version and subscribe to MediBang Premium to add more cloud storage space, you will be able to open your work as before.
For more information on the MediBang Premium service,
please visit https://medibang.com/medibangPremium/.

For Android

Select "≡" < "Exit" at the bottom left of the canvas to return to the home screen. (It is recommended to select "Save" to save the canvas before quitting.)

For iPhone

Click "≡" at the bottom left of the canvas and select "Close Canvas" to go back to the home screen. (It is recommended that you select "Save" to save the canvas before closing it.)

For iPad

Select "≡" in the upper left corner of the canvas < "Close Canvas" to return to the home screen. (It is recommended to select "Save" before closing the canvas to save the canvas.)

Yes, it is available for commercial purposes.

If your device is set to "Dark mode", you may not be able to read text. This can be fixed by setting "Appearance mode" to "Light" in "Settings" < "Screen Display & Brightness" on the device.

With the launch of MediBang Premium service on 2021/9/2, the maximum capacity of cloud storage has been decided.
As of 9/10/2021, the latest version of MediBang Premium (4.0 for PC / 4.3 for Android / 4.1 for iOS) will give you an error message "You do not have permission to export this image" when you try to open a cloud work that has exceeded the cloud storage limit.

Please subscribe to MediBang Premium to add more cloud storage space and access all of your files.
For more information on the MediBang Premium service, please visit https://medibang.com/medibangPremium/.

You can check how much cloud storage your current login account is using at
https://medibang.com/myProfile/premium/.

For more information about other MediBang Premium rules, please visit https://medibang.com/medibangPremium/announces/2/.

Yes you can.

As of 9/10/2021, the latest version of MediBang Premium (4.0 for PC / 4.3 for Android / 4.1 for iOS) will allow you to access the following MediBang Premium services: unlimited cloud storage, unlimited friend team membership, and unlimited version control. For Premium materials, please contact us.

Premium materials cannot be used from within the app, but can be downloaded from ART street (https://medibang.com/materials/list/?mType=premium) and imported into the app.

For more details about the features that are not available, please check here (https://medibang.com/medibangPremium/announces/3/).

Select a line drawing from "My work" <"No color">, and then select "Start coloring" to open the painting screen.

Please note that the submitted works will be shared within the app as materials for coloring, and cannot be deleted by the user. Please understand beforehand.

Below are each plans' membership fee.

[MediBang Premium20]
Price: 2480 JPY/year (auto-renewal), 300 JPY/month
Cloud Storage Capacity: 20GB

[MediBang Premium100]
Price: 3980 JPY/year (auto-renewal), 500 JPY/month
Cloud Storage Capacity: 100GB

[MediBang Premium300]
Price: 7980 JPY/year (auto-renewal), 1000 JPY/month
Cloud Storage Capacity: 300GB

Go to the app store of your phone's respective platform to cancel your membership.

【For iPad, iPhone, Android Users】
Choose your mode of payment from your platforms' app stores.

【For PC Users】
You can use your credit card, and services such as WebMoney and Alipay and PayPal and Amazon Pay.

Depending on your credit card company, you may have been charged for the purchase, then refunded, and then charged again. But ultimately you will only be charged for the final purchase. For more details, please contact your credit card company.

Click on this link below for more information on "cloud storage".
https://medibangpaint.com/en/cloud/

Click on this link below for more information on "team production".
https://medibangpaint.com/en/team/

This is where your history of saved datas and files are managed.
For those using MediBang Premium, your can recall unlimited saved edits. (For this function you must have an official MediBang account).
*If you have subscribed to “MediBang Premium”, you will be able to call up unlimited versions of your work from the latest three generations.
*You will need to register for a MediBang account to access this function.

【For PC Users】
You can check your membership status from the link below.
https://medibang.com/myProfile/premium/
*You must have a MediBang account to access this webpage.

【For iPhone, Android Users】
Access the "Check my Plan" button located on the far top left of the app's main menu to check your membership.

【For iPad Users】
Access the "Check my Plan" button located on the left side menu of the app's main menu to check your membership.

【For PC Users】
You can check your membership status from the link below.
https://medibang.com/myProfile/premium/
*You must have a MediBang account to access this webpage.

【For iPhone, Android Users】
Access the "Check my Plan" button located on the far top left of the app's main menu to check your membership.

【For iPad Users】
Access the "Check my Plan" button located on the left side menu of the app's main menu to check your membership.

When the cloud storage reaches its max capacity, you cannot save new work files, move your team, or open your files inside the cloud storage.
When this happens, we recommend joining the MediBang Premium to add more storage space.
*Files that exceed the storage capacity will be deleted after a certain period of time.

You can still use the paid option plan. But we still recommend joining MediBang Premium to ensure enough storage space.

【For PC Users】
You can check your Team Affiliation from the link below.
https://medibang.com/creators/myteam/
*You must have a MediBang account to access this webpage.

【For iPad, iPhone, Android Users】
You can check your Team Affiliation by clicking on "Check My Plan" on the app's main menu.

【For users who purchased online】

1. ① Please check if your MediBang Paint is up to date.
2. ② Click on the link below（You must be logged in), and find if the item you purchased on the platform is in the plan that you have joined.
   https://medibang.com/myProfile/premium/
3. ③ Check if you are logged in with the account from ② in the MediBang Paint you are using.

If the problem is not fixed or resolved, please let us know through our "Contact".

【For users who purchased via Apple Store】

1. ① Please check if your MediBang Paint is up to date.
2. ② Check your platform's purchase history to see if your item's transaction is complete.
3. ③ Check if your item has not passed its effective date.
4. ④ Check if you have logged in with your Apple ID into your MediBang Paint.
5. ⑤ From ④'s "Check my Plan" screen, and click on "Restore Paid Item".

If the problem is not fixed or resolved, please let us know through our "Contact".

【For users who puchased via Google Play Store】

1. ① Please check if your MediBang Paint is up to date. (For Android users, you can only check through Google Play store. MediBang Paint purchased from Google Play would be the one with no alphabet in the app name).
2. ② Check your platform's purchase history to see if your item's transaction is complete.
3. ③ Check if your item has not passed its effective date.
4. ④ Check if you are logged in with the Google Play account in the MediBang Paint you are using.
5. ⑤ From ④'s "Check my Plan" screen, and click on "Restore Paid Item".

If the problem is not fixed or resolved, please let us know through our "Contact".

Please try the method described in the FAQ below.
I paid for the MediBang Premium but it's not showing.

【For those who purchased online】
You must register a MediBang account.

【For those who purchased in the Apple Store, Google Play Store】
You do not need a MediBang account to purchase the Premium, but some services（Version Management, Cloud Storage）will be inaccessible、so we recommend registered use of a MediBang account.

When team affiliation maxes out, joining a team outside your first team will be cancelled and your activities outside your bulletin will be limited.

During this period you can extend MediBang Premium your annual memberships and/or downgrade your cloud storage 365 days early from the effective date. The process on how to upgrade your cloud storage will remain the same separate from the effective date.

You can purchase paid plans and features from MediBang Premium specific to the coupon code.
You can find how to enter your coupon code through the information on the promo.

This is the team you belong to, and the one of the other users would be the "owner" of the team.

"File Size: is the amount of mdp file capacity saved to your cloud storage.
"Storage Usage" is the amount including the "file size" as well as the file's "version information".

It is possible to connect or synchronize your MediBang account with your purchased MediBang Premium. By logging into your synchronized MediBang account you can use the special features of MediBang Premium on all of your electronic devices.

To sychronize your MediBang account, you will need to restore your purchased items.
Click on the link below on how to restore your items.
I paid for the MediBang Premium but it's not showing.

Prices may vary depending on the platform (Android / iPad / iPhone / PC) and also due to different payment methods.

Example)
If you open the notification in the Android app, the monthly price for the Android version will be displayed, and if you open the notification from an email link, the annual price for web purchase will be displayed, etc.

You do not need to subscribe to a plan for each platform (Android / iPad / iPhone / PC).

Logging in with your existing MediBang Premium account will allow you to enjoy the premium features of MediBang Paint on any device.

You can check which plan your current login account is subscribed to by clicking here (https://medibang.com/myProfile/premium/).

You do not need to subscribe to a plan for both app.

Logging in with your account that is subscribed to MediBang Premium will allow you to use Premium features in both MediBang Paint and JUMP PAINT.

You can check which plan your account is currently subscribed to by clicking here (https://medibang.com/myProfile/premium/).

*Some features may not be available in JUMP PAINT depending on the version of the application. Please check here (https://medibang.com/medibangPremium/announces/3/) for details.

There may have been a connection error while subscribing, or your MediBang account failed to link to your desired plan, showing the message "Account not linked".

In order to link your MediBang account with your desired plan, please follow the instructions in "How do I sync MediBang Premium with my MediBang account?".

This is because the file size shown in the Project List is for the current version of the work, while the storage capacity in My Groups includes past versions of the work.

Please also check What is the difference between the Cloud Storage's "File Size" and "Storage Usage"? as well for more details.

Yes you can.

As of 9/10/2021, the latest version of MediBang Premium (4.0 for PC / 4.3 for Android / 4.1 for iOS) will allow you to access the following MediBang Premium services: unlimited cloud storage, unlimited friend team membership, and unlimited version control. For Premium materials, please contact us.

Premium materials cannot be used from within the app, but can be downloaded from ART street (https://medibang.com/materials/list/?mType=premium) and imported into the app.

For more details about the features that are not available, please check here (https://medibang.com/medibangPremium/announces/3/).