Social Networking Site for Posting Illustrations and Manga - ART street by MediBang

Legal

Specified Commercial Transaction Act

Company Name
MediBang Inc.
President
Hideyuki Takashima
Location
Shibuya Infoss Annex Level 10 12-10 Sakuragaoka-cho,
Shibuya-ku, Tokyo 150-0031, Japan
Contact
TEL:03-6416-9114
Open weekdays 11:00～18:00(Sat・Sun・Holidays)
Where to Contact
Please contact us through our Contact/Questions Form.
※For questions about our service, please take time to use our Contact/Questions Form.
We will be able to provide further help.
Products and services and their prices
  • ART street
    Please check each product page and each plan page.
  • MediBang Paint
    Please check each product page.
Products and services and their fees outside of price
  • ART street
    ・communication fee
  • MediBang Paint
    ・communication fee
Products and services and their payment period
It depends on your payment method's closing date, plan, and other contract details.
  • Credit Card Payment
    Payment period: Payment methods may differ by the credit card company you use. Please contact your card company for more details.
  • WebMoney Payment
    Payment period: Please check your payment when you place your order.
  • PayPal Payment
    Payment period: Payment methods may differ by the credit card company you use. Please contact your credit card company or PayPal for details.
  • Docomo Payment・au Easy Payment・Softbank Payment・Y!mobile Collective Payment
    Payment period: Payment methods may differ by the company you use. Please contact your payment company for details.
In the case of the ART street monthly subscription plan, one month's payment is due at the time of order and will be billed monthly thereafter. The detailed payment timing varies depending on the platform and payment method used on the platform, such as iOS AppStore and Android Google Play Store.
Payment methods
  • ART street
    ・Credit Card Settlement
    ・Paypal Settlement
    ・Docomo Payment
    ・au Easy Payment
    ・SoftBank Collective Payment・Y!mobile Collective Payment
    ・WebMoney Settlement
  • MediBang Paint
    ・Payment methods provided by Apple Inc., Google, and other companies that handle payments for purchases on behalf of customers.
Service availability
  • ART street
    You can use the service immediately after your payment is confirmed.
  • MediBang Paint
    You can use the service immediately after your payment is confirmed.
On refunds
  • ART street
    Due to the nature of digital content, cancellations and returns are not allowed.
    For exchanges of defective products, please contact us using the contact form with as much detail as possible about the condition of the product.
    Please contact us using the Contact Form.

    If you are using a monthly subscription plan, you may cancel the plan before the end of the term in accordance with the method separately determined by the Company. However, the company will not refund any fees that have already been paid.
    If you are using an annual subscription plan, the company will not allow you to cancel the plan before the end of the term.
  • MediBang Paint
    Due to the nature of digital content, cancellations and returns are not allowed.
    For errors and bugs, please contact us using the Contact Form with as much detail as possible about the problem.
About system requirements
  • ART street
    1. PC
      Windows 10 or later: Microsoft Edge, Firefox (latest), Google Chrome (latests)
      MacOS X: Firefox (latest), Safari (latest), Google Chrome (latest)
    If you use a browser other than the recommended one, some of the functions may not be available or may not be displayed correctly.
  • MediBang Paint
    1. Smartphone
      iOS: 11 or later
      Recommended device: iPhone 7 or later / iPad 5th generation or later / iPad Air2 or later / iPad mini4 or later / iPad Pro
      Android: 5.0 or later
    2. PC
      1. Compatible OS
        Windows 7 or later
        Mac OS 10.9 or later
      2. HDD
        Over 100GB open storage for installation.
        (Over 2GB or open storage is recommended for saving image and work files.)
      3. Memory storage
        Memory storage recommended by OS.
        (We recommend 4GB for 32 bit and 8GB for 64 bit)
      4. Internet connection
        PC internet connection is required to use cloud service.
        (cloud saving, cloud material, cloud texts)