Privacy Policy | MediBang

1.Personal Information

For the purpose of the Policy, personal information is defined as information about an individual that the Company collects in accordance with the Policy when the User uses the Service, and information that can identify the specific individual contained in the information (excluding personal identification codes). The term "personal information" refers to information about individuals that the Company collects based on the Policy when Users use the Service, and that can be used to identify specific individuals (excluding personal identification codes, but including information that can be easily cross-checked with other information to identify specific individuals). The term "personal information" refers to information about a user that is collected by the Company.
Information about users that the company may collect through the service includes the following:
1. Information provided at the time of account creation
  ・E-mail address, date of birth, user name, and password
  ・Information provided by users who agree to link with other services (Google, Facebook, Twitter, etc.) (user IDs, registered email addresses, and other information that the user has authorized to be disclosed according to the privacy settings of the service in question)
2. Information generated by use of the Service (including information about advertisements clicked on prior to visiting each website)
  ・Equipment information (operating system, PC name, device information), IP address, browser information, language selected, country, region
  ・Activity history such as URL visited, content, reference order
  ・Cookie
  ・Advertising identifiers (including IDFA, AdvertisingID, etc.), time and date of clicking on advertisements on other companies' websites, information about the media used for the visit (media member ID, media member name, media website name, etc.)
3. Information necessary for the sale of content, shipment of products, contests, and other services provided
  ・Bank account information, paypal account information, SoftBank Payment
  ・Name, address, and telephone number
  ・Credit card information, and other information necessary for settlement by the payment method designated by the company
  *However, the company outsources settlement operations to outside companies and agents, and will not retain the information necessary for settlement.
  For this reason, please contact the respective credit card company and settlement agent for deletion of credit card information.
  ・SB Payment Service
  ・And other information provided directly through other documents, forms, etc.
4. Information related to inquiries
  ・E-mail address and user name
  ・Details of the inquiry
5. Information for recruitment activities
  ・Information to be included in resumes and curriculum vitae (name, age, gender, date of birth, telephone number, e-mail address, etc.)
  ・The contents of communications between the Company and job seekers
About Cookies The Service uses a technology called "cookies" for the purpose of saving basic settings, login and account authentication, and other customer convenience, or for marketing purposes, and provides services that assume the use and permission of cookies.
You can manage the settings related to cookies by changing the settings of your browser. For details, please refer to the "Help" menu of the browser you are using.
If you choose not to allow the use of cookies, you may not be able to use some or all of the functions of the Service.
About Google Analystics Google Analytics uses cookies to collect information about your use of the Service in a form that does not personally identify you. Google Analytics collects information about the use of the service in a form that does not identify individuals through cookies.
How browser information is collected and used is set forth in the Google Analytics Terms of Service and Google's Privacy Policy.
If you prefer not to use Google Analytics, please obtain the add-on for your browser from the following page.
1. Google Analytics
  http://www.google.com/analytics
2. Google Analytics Terms of Use
  http://www.google.com/analytics/terms/jp.html
3. Google's Privacy Policy
  http://www.google.com/intl/ja/policies/privacy/
4. Firebase Terms of Service
  https://firebase.google.com/terms/
5. Google Analytics Opt-out Add-on
  https://tools.google.com/dlpage/gaoptout
Effective Advertisement Measurement In order to measure the effectiveness of advertising, the Company's applications may incorporate the AppsFlyerSDK provided by AppsFlyer, Inc. For more information about AppsFlyer, please check the following URL.
1. Overview of AppsFlyer
  https://www.appsflyer.com/
2. AppsFlyer's Privacy Policy
  https://www.appsflyer.com/jp/privacy-policy/
About Advertisements With regard to the distribution services of advertisements provided by third parties used by the Company in the Service, the Company collects information in a form that does not identify individuals by using cookies, etc. in order to distribute optimal advertisements. If you wish not to use these services, please check the follwing URL.
1. Apple (iOS application)
  https://support.apple.com/ja-jp/HT202074
2. i-mobile Inc.
  https://i-mobile.co.jp/privacy.aspx
3. Akinadista Corporation
  http://www.akinasista.co.jp/privacy_policy/index.php
4. AppLovin
  https://www.applovin.com/privacy-jp/
5. Amazon Japan
  https://www.amazon.co.jp/gp/help/customer/display.html?nodeId=201909150
6. AMoAd Inc.
  http://www.amoad.com/guideline/
7. Google
  https://www.google.com/settings/ads
8. Google (Android app)
  https://support.google.com/googleplay/answer/3405269
9. CyberAgent, Inc.
  http://www.dynalyst.jp/legal/policy/optout.html
10. Genie Corporation
  https://geniee.co.jp/privacy/
11. Supership Corporation
  http://supership.jp/optout.html
12. Fun Communications Inc.
  https://nend.net/privacy/explainoptout
13. Facebook Inc.
  https://www.facebook.com/about/ads
14. fluct Inc.
  https://corp.fluct.jp/privacy/
15. MoPub Inc.
  https://www.mopub.com/optout/
16. United Corporation
  https://ja.ad-stir.com/sp/optout.html
17. MicroAd Inc.
  https://www.microad.co.jp/privacy/
18. Increase Rev
  https://increaserev.com/policy/privacyandcookie/
19. EboundServices LLC
  https://www.eboundservices.com/index-5.html
20. Voygr Inc
  https://vdo.ai/#/privacy
About Emails sent from the Company If you do not wish to receive these emails, you can change your preferences by visiting your user preferences page or by clicking on the link in the email to change your preferences.
1. User Settings Page
  https://medibang.com/myProfile/myProfileModifyForm

2.Intended use of personal information

The Company collect and process personal information only for the purposes described below:
1. To provide the Service.
2. To complete procedures such as account registration, account withdrawal, and identity verification.
3. To provide various communications and information regarding the Service.
4. To fulfill contracts such as sales of contents and delivery of products through the Service.
5. To operate contests and other services provided through the Service, and to pay prize money and send prizes, etc.
6. To conduct questionnaires, campaigns, etc.
7. To respond to inquiries about the Service.
8. To respond to violations of the Terms of Use of the Service.
9. To send marketing emails containing information about the Service.
10. To improve and upgrade the Service, and to use as decision-making materials for advertising, etc.
11. To create statistical data that does not identify individual users, such as users' usage patterns.
12. To respond to recruitment.
13. For the purposes of work-related communications, payment of commission expenses, preparation of payment records, investigation of prohibited acts, etc. in contracts and for purposes incidental to these purposes.
14. For the purposes of managing and communicating with shareholders and making notifications and reports, etc., to a government office in accordance with the provisions of laws and regulations, including the Companies Act, and for purposes incidental thereto.
15. For the purpose of the delivery of behavioral targeting ads through the use of ad servers such as Google, Yahoo! and others.
16. For the purpose of analysis of the user’s demographic information, behavioral history and other information obtained by the Company in order to identify the user’s interests and preferences.
17. For purposes incidental to the intended use above.
The Company may obtain information from third party tools about advertisements clicked on prior to visiting the Company’s website (time and date of click, website serving the advertisement, etc.) and may associate this data with order information to measure the effectiveness of the advertisement.

3.Limitations of use

The Company shall not use personal information obtained by users through the use of the Service beyond the scope necessary to achieve the above purposes of use, except in the following cases:
1. When required by law.
2. When it is necessary to protect the life, body, or property of an individual and it is difficult to obtain the consent of the individual.
3. When it is particularly necessary to improve public health or promote the sound growth of children, and it is difficult to obtain the consent of the individual.
4. When it is necessary to cooperate with a national agency, a local government, or an entity entrusted by either of the foregoing in executing affairs prescribed by laws and regulations, and obtaining the consent of the individual is likely to impede the execution of such affairs.

4.Implementation of appropriate security management measures

The Company shall implement necessary and appropriate security management measures with respect to personal information held by the Company to prevent unauthorized access, falsification, data leakage, loss or damage, etc. These measures include establishing a person in charge of personal information management, organizing internal discipline, training employees, monitoring access to the company, restricting equipment brought in, restricting access to information, preventing unauthorized access, etc. Please contact the address given in Section 13 for any inquiries regarding safety management measures.

5.Retention period of personal information

Personal information processed by the Company will be stored by the Company for the period necessary to achieve the purposes set forth in the Policy and to fulfill the obligations under laws and regulations.

6.Outsourcing the management of personal information

In the event that the Company consigns the handling of acquired personal information to a third party, the Company will enter into a necessary agreement with the consignor regarding the handling of personal information and supervise the consignor to ensure that the consignor manages the personal information appropriately.

7.Provision of personal information to third parties

The Company will not provide personal information to third parties without the consent of the user, except when permitted by law. However, this does not apply to the following cases:
1. When the Company entrusts all or part of the handling of personal information within the scope necessary to achieve the purpose of use.
2. When accumulating or analyzing individual personal information for the purpose of providing statistical information, processing it into a format that does not identify the individual, and disclosing the statistical data.
3. When providing a user's personal information to an external service for the purpose of using it in conjunction with the external service or for authentication using the external service.
4. When personal information is provided in connection with the succession of a business due to a merger or other reasons.
5. When disclosure or provision of personal information is permitted by the Personal Information Protection Law or other laws and regulations.
6. When there is a legal obligation to create a record when providing personal information to a third party.

8.Provision to third parties abroad

When providing personal information to third parties in foreign countries, the Company will take necessary measures in accordance with the provisions of laws and regulations, such as providing information.

9.Anonymized or pseudonymized personal information

The Company shall handle anonymized or pseudonymized personal information (referring to “anonymized personal information” and “pseudonymized personal information” as defined in the Act on the Protection of Personal Information) in accordance with the provisions of laws and regulations.

10.Requests for disclosure and correction of personal information, etc., and users’ rights regarding personal information

When users make requests based on the Act on the Protection of Personal Information regarding the personal data of such users that the Company holds, requests for notification of the purpose of use, disclosure (including disclosure of records of provision/receipt of personal data to/from third parties), correction, addition, deletion, suspension of use/erasure or cessation of provision to third parties (hereinafter referred to them as “disclosure, etc.”), the Company shall respond to the users in accordance with the Act after confirming that the request is made by the users themselves. To make such a request, please contact the address given in Section 13.
Users may withdraw their consent to the Policy at any time. Withdrawal will not, however, affect the legality of any use based on the agreement prior to withdrawal.

11.Exemption from liability

The Company shall not be held responsible for the acquisition of personal information by a third party in the following cases:
1. When a user reveals his/her personal information to a third party using the functions of the Service or other means.
2. When a user's personal information can be identified by the information the user has entered on the Service.

12.Revision of the Privacy Policy

The Company may revise all or part of the Policy without prior notice. In the event of a revision, we will notify you via the Service.

13.Contact for inquiries

If you have any questions about the Company's handling of personal information, or if you wish to exercise any of the rights described in Article 10, please contact the following:

JMF Bldg. Shibuya 02 Level 2,
31-15 Sakuragaoka-cho, Shibuya-ku, Tokyo
150-0031,
Japan
MediBang Inc.
Business Administration Department
E-mail: info@medibang.com

14.Name and location of the Business Handling Personal Information and name of the representative

【Name】MediBang Inc.
【Location】JMF Bldg. Shibuya 02 Level 2 31-15 Sakuragaoka-cho, Shibuya-ku, Tokyo
Representative director: Hideyuki Takashima

Supplementary Provisions

Revised on December 8, 2014
Revised on June 8, 2017
Revised on November 1, 2017
Revised on September 27, 2018
Revised on April 18, 2019
Revised on December 19, 2019
Revised on May 11, 2023