Delivering policy

Delivery area

Only the countries where shipping is possible can be selected when filling in the delivery information form.

Shipping fee

The fee depends on the product and location.

• *Depending on the country, there may be extra taxes on top of the shipping fees.

Delivery schedule

The product you pre-ordered will be shipped within 2 months.

• *During long holidays such as New Years, the shipping may take longer than 2 months after the purchase.
• *Due to the COVID-19 situation, the shipping may take longer than usual.
  For more details about the shipping, please use the tracking number and check at the website of the shipping company. The tracking number is in the email you received after purchasing.

Refund policy

About refunds

In general, we do not accept refunds.
We are very careful with the quality of the product, but if you received an item with a damage, we will exchange it.
Please contact the shipping company right away, and contact us.
We will exchange your product after checking the circumstance.

About returns

• All of our products are made-to-order, and we do not accept returns due to your personal circumstances.
• We do not accept returns of a damaged product under the following circumstances.
  • If you damaged the product after arrival.
  • If you do not have all the contents at hand.
  • If you modified anything.