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Legal

Privacy Policy

MediBang Inc. (here referred to as the "Company") has established the following privacy policy (here referred to as the "Policy") regarding the handling of personal information on each website operated by the Company and each application distributed by the Company (here referred to as the "Service").

1.Personal Information
  1. For the purpose of the Policy, personal information is defined as information about an individual that the Company collects in accordance with the Policy when the User uses the Service, and information that can identify the specific individual contained in the information (excluding personal identification codes). The term "personal information" refers to information about individuals that the Company collects based on the Policy when Users use the Service, and that can be used to identify specific individuals (excluding personal identification codes, but including information that can be easily cross-checked with other information to identify specific individuals). The term "personal information" refers to information about a user that is collected by the Company.
  2. Information about users that the company may collect through the service includes the following:
    1. Information provided at the time of account creation
      ・E-mail address, date of birth, user name, and password
      ・Information provided by users who agree to link with other services (Google, Facebook, Twitter, etc.) (user IDs, registered email addresses, and other information that the user has authorized to be disclosed according to the privacy settings of the service in question)
    2. Information created during the use of the service
      ・Device information (OS, PC name, terminal information), IP address, browser information, selected language, country, and region
      ・Browser history, including accessed URLs, contents, and reference order
      ・Cookies
      ・Advertising identifiers (IDFA, AdvertisingID, etc.)
    3. Information necessary for the sale of content, shipment of products, contests, and other services provided.
      ・Bank account information, paypal account information, SoftBank Payment
      ・Name, address, and telephone number
      ・Credit card information, and other information necessary for settlement by the payment method designated by the company.
      *However, the company outsources settlement operations to outside companies and agents, and will not retain the information necessary for settlement.
      For this reason, please contact the respective credit card company and settlement agent for deletion of credit card information.
      ・SB Payment Service
      ・And other information provided directly through other documents, forms, etc.
    4. Information related to inquiries
      ・E-mail address and user name
      ・Details of the inquiry
    5. Information for recruitment activities
      ・Information to be included in resumes and curriculum vitae (name, age, gender, date of birth, telephone number, e-mail address, etc.)
      ・The contents of communications between the Company and job seekers
  3. *About Cookies The Service uses a technology called "cookies" for the purpose of saving basic settings, login and account authentication, and other customer convenience, or for marketing purposes, and provides services that assume the use and permission of cookies.
    You can manage the settings related to cookies by changing the settings of your browser. For details, please refer to the "Help" menu of the browser you are using.
    If you choose not to allow the use of cookies, you may not be able to use some or all of the functions of the Service.
  4. *About Google Analystics Google Analytics uses cookies to collect information about your use of the Service in a form that does not personally identify you. Google Analytics collects information about the use of the service in a form that does not identify individuals through cookies.
    How browser information is collected and used is set forth in the Google Analytics Terms of Service and Google's Privacy Policy.
    If you prefer not to use Google Analytics, please obtain the add-on for your browser from the following page.
  5. *Effective Advertisement Measurement In order to measure the effectiveness of advertising, the Company's applications may incorporate the AppsFlyerSDK provided by AppsFlyer, Inc. For more information about AppsFlyer, please check the following URL.
  6. *About Advertisements With regard to the distribution services of advertisements provided by third parties used by the Company in the Service, the Company collects information in a form that does not identify individuals by using cookies, etc. in order to distribute optimal advertisements. If you wish not to use these services, please check the follwing URL.
  7. *About Emails sent from the Company If you do not wish to receive these emails, you can change your preferences by visiting your user preferences page or by clicking on the link in the email to change your preferences.
2.Intended use of personal information
  1. The Company collect and process personal information only for the purposes described below:
    1. To provide the Service.
    2. To complete procedures such as account registration, account withdrawal, and identity verification.
    3. To provide various communications and information regarding the Service.
    4. To fulfill contracts such as sales of contents and delivery of products through the Service.
    5. To operate contests and other services provided through the Service, and to pay prize money and send prizes, etc.
    6. To conduct questionnaires, campaigns, etc.
    7. To respond to inquiries about the Service.
    8. To respond to violations of the Terms of Use of the Service.
    9. To send marketing emails containing information about the Service.
    10. To improve and upgrade the Service, and to use as decision-making materials for advertising, etc.
    11. To create statistical data that does not identify individual users, such as users' usage patterns.
    12. To respond to recruitment.
    13. For purposes incidental to the intended use above.
3.Limitations of use
  1. The Company shall not use personal information obtained by users through the use of the Service beyond the scope necessary to achieve the above purposes of use, except in the following cases:
    1. When required by law.
    2. When it is necessary to protect the life, body, or property of an individual and it is difficult to obtain the consent of the individual.
    3. When it is particularly necessary to improve public health or promote the sound growth of children, and it is difficult to obtain the consent of the individual.
    4. When it is necessary to cooperate with a national agency, a local government, or an entity entrusted by either of the foregoing in executing affairs prescribed by laws and regulations, and obtaining the consent of the individual is likely to impede the execution of such affairs.
4.Retention period of personal information
  1. Personal information processed by the Company will be stored by the Company for the period necessary to achieve the purposes set forth in the Policy and to fulfill the obligations under laws and regulations.
5.Outsourcing the management of personal information
  1. In the event that the Company consigns the handling of acquired personal information to a third party, the Company will enter into a necessary agreement with the consignor regarding the handling of personal information and supervise the consignor to ensure that the consignor manages the personal information appropriately.
6.Provision of personal information to third parties
  1. The Company will not provide personal information to third parties without the consent of the user, except when permitted by law. However, this does not apply to the following cases:
    1. When the Company entrusts all or part of the handling of personal information within the scope necessary to achieve the purpose of use.
    2. When accumulating or analyzing individual personal information for the purpose of providing statistical information, processing it into a format that does not identify the individual, and disclosing the statistical data.
    3. When providing a user's personal information to an external service for the purpose of using it in conjunction with the external service or for authentication using the external service.
    4. When personal information is provided in connection with the succession of a business due to a merger or other reasons.
    5. When disclosure or provision of personal information is permitted by the Personal Information Protection Law or other laws and regulations.
    6. When there is a legal obligation to create a record when providing personal information to a third party.
7.Disclosure of personal information
  1. When the Company receives a request from a user to disclose the user's personal information, the Company will disclose the information to the user after confirming that the request is made by the user himself/herself. However, the Company may not disclose all or part of the information in the following cases:
    1. When there is a risk of harm to the life, body, property, or other rights or interests of the user or a third party.
    2. If there is a risk of significant hindrance to the proper execution of the business of the entity handling the personal information.
    3. When it would violate other laws and regulations.
8.Rights regarding personal information
  1. Users may withdraw their consent to the Policy at any time. However, the withdrawal of consent does not affect the legality of the treatment based on the consent before the withdrawal.
  2. You may exercise your right of access to your own information.
  3. In the event of a request from a user, the Company will investigate the request within a reasonable period of time after confirming that the request was made by the relevant user, and based on the results of the investigation, the Company will correct, delete, or limit the use of the personal information.
  4. The user may object to the handling of the personal information.
  5. After confirming the details of the request, the Company will, to the extent appropriate and possible, pass on the personal information in a readable format or transfer it to another administrator.
9.Exemption from liability
  1. The Company shall not be held responsible for the acquisition of personal information by a third party in the following cases:
    1. When a user reveals his/her personal information to a third party using the functions of the Service or other means.
    2. When a user's personal information can be identified by the information the user has entered on the Service.
10.Revision of the Privacy Policy
  1. The Company may revise all or part of the Policy without prior notice. In the event of a revision, we will notify you via the Service.
11.Contact for inquiries
  1. If you have any questions about the Company's handling of personal information, or if you wish to exercise any of the rights described in Article 8, please contact the following:

    Shibuya Infos Annex Level 10,
    12-10 Sakuragaoka-cho, Shibuya-ku, Tokyo
    150-0031,
    Japan
    MediBang Inc.
    Business Administration Department
    E-mail: info@medibang.com
Supplementary Provisions
Revised on December 8, 2014
Revised on June 8, 2017
Revised on November 1, 2017
Revised on September 27, 2018
Revised on April 18, 2019
Revised on December 19, 2019